dg66 Responsible Gaming — Your safety is our priority
dg66 believes that entertainment should always be safe and controlled. We offer deposit limits, self-exclusion, and 24/7 support for you.
What is responsible gaming and why does it matter?
Online gaming and betting can be an enjoyable form of entertainment — when played mindfully and in moderation. At dg66, we believe every player has the right to play in a safe environment, and it is our responsibility to ensure that environment.
Responsible gaming means enjoying entertainment within your means and your time. If you notice signs of stress from losing money or any signs of addiction, you should seek help right away. dg66 is committed to standing by you through this.
Our platform has several effective tools — from setting deposit limits to taking a full account break. On this page you can learn in detail about all those tools, warning signs, and how to get support.
Age Verification and Protection
Minors participating in gambling is illegal in Bangladesh and harmful to their mental development. dg66 verifies age at registration and may request additional documents when necessary.
If a minor you know has access to your device, use parental control software on your browser and keep your dg66 account credentials private.
- Age verification is mandatory at registration
- Additional identity documents may be requested in suspicious cases
- We encourage the use of parental controls
Our Core Responsible Gaming Principles
Entertainment, not addiction
Gaming should be for fun, not as a sole means of earning money. dg66 always reminds you — set a budget and stick to it.
Bet within your means
Only bet money that you can afford to lose without it affecting your daily life. Never bet with borrowed money or funds meant for household expenses.
Respect your time limits
Playing for long stretches at a time reduces your ability to make sound decisions. Take regular breaks and keep your gaming within a set time each day.
Keep your emotions in check
Placing large bets out of anger after a loss or trying to "recover losses" is dangerous. Treat each session independently.
Keep your family informed
Talk openly with your family about your gaming habits. Pay attention to your loved ones' concerns rather than dismissing them.
Do not hesitate to ask for help
If you feel you have a problem, contact dg66's 24/7 support team. We are ready to help without judgment.
Tools to keep yourself protected
Deposit Limits
Set a maximum daily, weekly, or monthly deposit limit on your account. Reductions take effect immediately; increases are subject to a 24-hour delay.
Cooling-Off Period (Temporary Break)
Temporarily deactivate your account for anywhere from 1 day to 6 weeks. During this time, you will not be able to log in or make deposits.
Self-Exclusion
For a long-term break, exclude yourself entirely for a period of 6 months up to a maximum of 5 years. This decision takes effect without delay and cannot be reversed until the period expires.
Loss Limits
Set a maximum amount you can lose within a given period. Once the limit is reached, your session will end automatically.
Session Time Limits
Set a maximum duration for each session. Once the set time has passed, the system will automatically log you out.
Transaction History
View a complete history of all your deposits, withdrawals, and bets at any time. This is the most effective way to understand your own spending patterns.
To activate these tools, contact dg66's 24/7 live chat or send an email to [email protected].
Warning signs of problem gambling
If you notice any of the following signs in yourself, take a break immediately and seek support.
Spending beyond your budget
You are spending money on betting that should go towards rent, food, or other essential family expenses.
An obsession with recovering lost money
You feel a strong urge to place larger bets after a loss to "make it back".
Neglecting family and work
Because of gaming, you are losing focus at work, spending less time with family, or experiencing relationship strain.
Borrowing money or keeping it secret
You are borrowing money from friends or family for betting and hiding it from them.
Mental restlessness
You feel restless, irritable, or anxious when not playing, and those feelings ease when you do play.
Unable to control yourself
You repeatedly decide to stop but cannot — this is a clear sign of addiction.
dg66's Commitment
- Operating a secure platform with SSL encryption and fair play assured.
- Keeping responsible gaming tools accessible and free to use.
- Activating self-exclusion promptly upon a player's request.
- Never allowing anyone under 21 to open an account under any circumstances.
- Providing 24/7 support in Bengali and English.
- Proactively offering assistance to players when signs of problematic behaviour are detected.
- Ensuring secure transactions for payments exclusively through bKash, Nagad, and Rocket.
Support and Contact
dg66 Support Team
If you feel that gaming is getting out of your control, contact us today. We will help you without judgment.
Live Chat
24 hours a day, 7 days a week — in Bengali and English
Email Support
To activate tools
Contact us via live chat or email to set deposit limits or self-exclusion
Online gambling can sometimes cause mental stress or financial problems. If you or someone you care about is experiencing these issues, seeking professional help is the best step.
For mental health support in Bangladesh, you can reach out to Kaan Pete Roi, Moner Bondhu, or the mental health department of your nearest hospital.
To learn more about responsible gaming at dg66, visit our FAQ page — it has answers to common questions.
Frequently Asked Questions
Play safely, stay within healthy limits
Enjoy dg66's games and casino responsibly — we are always here for you.